Tennr: AI Referral Intake, Pricing & Review

Tennr is an AI patient orchestration platform that automates referral intake, insurance checks and prior authorizations. Pricing is custom, via a demo.

Officially, Tennr describes itself as “an agentic patient orchestration platform built for policy-grade decisioning and patient flow at scale.” In plain terms, it takes the messy paperwork that arrives with every referral or order, such as faxes, portal uploads and internal orders, reads it, checks it against payer rules and pushes the patient to the next step. We read the Tennr homepage and the product page on October 28, 2026.

What Tennr does

Most intake teams lose time in the same places: retyping faxes, chasing missing documents, calling payers and waiting on hold. Tennr targets each of those steps:

• Document intake: it classifies and routes patient data from any source, including fax, portal and internal orders, and updates charts and orders when something changes.
• Missing information: Tennr says missing documentation is the #1 reason patients stall, so it identifies what’s missing for each patient and service, requests it from the right party and tracks it.
• Insurance decisions: it checks eligibility, investigates benefits over the phone, submits prior authorizations and re-verifies coverage before care is scheduled.
• Phone calls: inbound and outbound calls answer status questions, collect missing details and confirm intake, in the patient’s language.
• Visibility: referrers get real-time status for each patient, and teams get a “control tower” view of stuck cases.
• Autopilot: high-confidence work is completed automatically, with built-in quality control for the rest.

Is Tennr free?

No. Tennr is a B2B platform for healthcare providers, and there’s no free plan, free trial or self-serve sign-up. Every call to action on the site is “Book a demo” or “Get started,” which leads to a sales conversation.

Tennr Pricing (2026)

Tennr doesn’t publish prices. On October 28, 2026, tennr.com/pricing returned a “Not Found” page, and neither the homepage nor the product page lists a plan or a per-referral rate. Expect a custom quote after a demo, based on your volume and which workflows you automate.

What you need	What Tennr publishes
Plans	None listed
Free plan or trial	None listed
How to buy	Book a demo with sales
Pricing basis	Custom quote (not disclosed)

When you ask for a quote, get three numbers in writing: the price per referral or order processed, what counts as a billable unit (a fax page, a patient, a completed authorization), and the cost of phone calling. Those are the levers that decide whether automation is cheaper than another intake hire.

Who Tennr is for

Tennr lists six customer groups: DME and manufacturers, infusion providers, fertility clinics, physician groups, hospitals and health systems, and specialty pharmacies. The common thread is high referral volume with heavy payer paperwork. Its case studies include Home Medix, which Tennr says now takes referrals 75% faster with 4x the volume, and King Drug, whose complex rehab director said the team handled 260 faxes in one day.

If you run a small practice with a handful of referrals a week, Tennr is likely more than you need. It pays off when intake staff spend most of the day on faxes, benefits calls and authorizations.

Before you sign

• Ask about compliance: Tennr handles protected health information, so confirm it will sign a business associate agreement and ask for its security documentation.
• Check your systems: ask which EHR and order management systems it connects to, and what happens to cases it can’t process.
• Keep humans on edge cases: AI agents still make mistakes. Our guide on whether AI agents are safe covers the risks of letting agents act on your behalf.
• Measure denials: compare first-pass denials and days-to-schedule before and after a pilot.

New to the idea of software that takes actions on its own? Read our explainer on what AI agents are, or see how teams build an AI agent for their own workflows.

Tennr is a serious option for providers drowning in referral faxes and payer paperwork, with automation that goes past data entry into insurance decisions.

With no public pricing, run a pilot and compare denials, speed and cost per referral before you commit.